SHIPPING

Currently, we ship to the following countries… Don’t see your country listed? Stay tuned, more to come very soon!

UNITED KINGDOM (England, Scotland, Wales, Northern Ireland)

• Please note that all Next Day orders placed before 12 noon Monday to Thursday will be delivered the next day.
• Orders placed before 12 noon Friday will be delivered on Monday.
• We aim to deliver DPD Next Day deliveries the next working day. However, please note that deliveries to certain postcodes may take longer.
• Our courier partners may not be able to call you on arrival so please ensure that you provide a delivery address where the shipment can be received during business hours and signed by you. If you want delivery to a neighbour or left in a safe place, you can arrange this with DPD when order is shipped. 
• There are a small number of postcodes in the United Kingdom where Next Day or Saturday delivery may not be available, please contact care@finerylondon.com for guidance.

EUROPE

• For all European countries (except Germany): if our courier is unable to deliver, there will be a 2nd attempt and the parcel will then be held at the nearest depot for collection. If not collected within 10 days, the parcel will be shipped back to the warehouse.

• For Germany: if our courier is unable to deliver, the parcel will be shipped back to the warehouse immediately. Please ensure that you provide a delivery address where the shipment can be received during business hours.

• Please note there are postal exclusions for Spain (35001 to 35660, 38000 to 38917, 51001 to 51080, 52001 to 52080, 77001, AD100 - AD700, Andorra, Gibraltar, Canary Islands, Ceuta, Melilla) and France (97100 to 99000).

• For non UK customers: orders may be subject to import duties and taxes imposed by the destination country; any additional charges for customs clearance must be paid by the customer.

• Customs policies vary from country to country, so you should contact your local customs office if you require more specific information. Please note that when ordering online you must comply with all laws and regulations of the country in which you are receiving the goods.

• VAT & Taxes: customers will not receive a VAT or tax deduction or refund based on their location. Product prices include UK VAT. 

REST OF WORLD

IMPORTANT INFORMATION:

• Delivery times are estimates and commence from the date of shipping, rather than the date of order. We aim to ship orders placed before 2pm GMT Monday to Saturday on the same day however cannot guarantee this.

• All orders are shipped from the UK. 

• We’re unable to deliver on public holidays or Sundays, so please allow an extra working day.